The SHL Test in 2026: How to Walk In Prepared and Walk Out Passed
You just got an email mentioning SHL, and now you’re Googling at 11pm trying to figure out what you’re actually walking into. Take a breath. This is one of the most predictable parts of any hiring process once you understand how it’s built.
Here’s the first thing to get straight: SHL isn’t one test. It’s a publisher that sells a whole library of separate products, and your employer picked a handful of them for your role. That’s why two friends can both “take the SHL” and describe completely different experiences.
This guide walks you through every section you might see, how the scoring actually works (it’s weirder than you think), and how to prep the parts that can be prepped. We’ll also be honest about the parts you can’t game.
If you’re deep in a wider job search, bookmark our library on things like common phone interview questions too, because SHL is usually just stage one of several.
☑️ Key Takeaways
- SHL is a library of separate tests (cognitive, personality, SJT, video), not a single exam, so your experience depends on what your employer chose.
- Scores are percentiles measured against a norm group the employer picks, and the same raw answers can land at different percentiles for different roles.
- Your score never transfers between employers, so a result at one firm is invisible to every other.
- Time pressure beats question difficulty as the real challenge, so timed practice matters more than raw talent.
Who Uses SHL (and for What Roles)
SHL shows up across finance, consulting, engineering, and the public sector. PwC uses SHL Numerical, Verbal, Inductive reasoning and an SJT for graduate and professional-hire streams. Deloitte pairs SHL cognitive tests with an immersive job simulation at the assessment centre, and KPMG runs SHL online tests alongside a job simulation and a virtual interview for its graduate schemes.
On the finance side, Goldman Sachs uses SHL Numerical and Verbal Reasoning with a verification re-sit at superday, while J.P. Morgan and Barclays combine SHL cognitive tests with Pymetrics game-based assessments (Barclays adds a HireVue digital interview). HSBC and Shell use SHL for graduate and experienced-hire screening across regions, and Unilever and Amazon use SHL as part of broader digital hiring. In the public sector, the UK Civil Service uses SHL for the Fast Stream and the NHS uses it for graduate management trainee and some clinical leadership roles. You can cross-check the current list on this employer reference.
How the SHL Assessment Actually Works
Most SHL assessments are unsupervised and online. You get a deadline from the employer and complete the tests wherever and whenever you want inside that window, through SHL’s TalentCentral platform in your browser or the SHL mobile app.
The cognitive tests are strictly timed and mostly multiple choice. The newer Verify G+ interactive range swaps standard multiple choice for on-screen actions like drag-and-drop and chart manipulation, and some versions are adaptive, meaning the difficulty shifts based on how you’re answering.
Some employers add a twist later. After you pass the online round, they may ask you to re-sit a shorter, supervised version at an assessment centre to confirm your online score was genuinely yours. Goldman Sachs, J.P. Morgan, and Deloitte are known to do this.
That verification step matters more than most candidates realise. A big gap between your online result and your in-person result is treated as an integrity flag and usually ends the process. The lesson is simple: don’t get help you can’t reproduce in a supervised room.
Once you get the invite, treat prep like you would any high-stakes conversation. The same discipline that helps you handle a tough panel interview applies here: know the format cold so your brain can spend its energy on the actual problem.
- Format: A mix of timed cognitive tests (Numerical, Verbal, Inductive, Deductive, or the interactive Verify G+), untimed questionnaires (OPQ32 personality, Motivation Questionnaire), Situational Judgment Tests, video interviews, and job simulations. Which ones you get depends entirely on your employer.
- Timing: Cognitive tests are tight. Numerical runs roughly 17 to 25 minutes for around 18 questions, Verbal about 17 to 19 minutes for 30 questions, Inductive around 24 minutes for 24 questions, and Verify G+ about 36 minutes total. The OPQ and MQ have no time limit.
- Scoring: Cognitive results are reported as percentiles against a norm group the employer chooses, not raw marks. Employers set their own cut scores and rarely publish them. Most candidates only get a pass or fail, with no breakdown.
- Retakes: This varies entirely by employer, not SHL. Many don’t offer a retake within one recruitment cycle, and some enforce a cooling-off period of 6 to 12 months before you can reapply. Check your specific invite email and the employer’s careers page.
Top 12 SHL Assessment Questions With Sample Answers
1. SHL Verify Numerical Reasoning
What they’re really testing: It tests whether you can read business data (tables, charts, graphs) and draw the right conclusion under time pressure. It’s not about raw arithmetic, since a calculator is usually allowed. It’s about navigation and interpretation speed.
Interview Guys Tip: Build a fixed workflow: read the question first, find the exact row and column it’s asking about, then calculate. For a question like ‘By what percentage did Product B revenue change between Q2 Year 1 and Q2 Year 2?’, locate both cells before you touch the calculator. Use the formula [(new value minus old value) divided by old value] times 100, and sanity-check that your answer direction (up or down) matches the data.
Avoid this: The most common failure isn’t the math, it’s reading the wrong cell under pressure. People grab the annual figure instead of the Q2 figure, or the wrong product row, and confidently calculate a perfect answer to the wrong question.
2. SHL Verify Verbal Reasoning
What they’re really testing: It measures whether you can evaluate a written argument and decide if a conclusion actually follows from the passage. It’s logical reading comprehension, not vocabulary. The format is usually True, False, or Cannot Say.
Interview Guys Tip: Answer only from the text in front of you. Treat the passage as the entire universe of facts. If it says ‘the company recycles paper and glass’ and the statement claims ‘the company recycles all office waste,’ that’s Cannot Say, because ‘all’ was never confirmed. Drill the habit of defaulting to Cannot Say until the passage explicitly proves True or False.
Avoid this: Choosing True because a statement sounds plausible in the real world. Your general knowledge is a trap here. If the passage doesn’t say it, it doesn’t count, no matter how obviously true it seems.
3. SHL Verify Inductive Reasoning
What they’re really testing: It measures fluid intelligence: your ability to spot patterns and rules in sequences of abstract shapes, with no language or math involved. This is meant to predict how you solve genuinely novel problems.
Interview Guys Tip: Scan for at least two rules running at once. A sequence of six panels might rotate the shape AND shift its colour AND move its position. Track each rule separately, then find the answer option that satisfies all of them. If two options fit one rule, the second rule is your tiebreaker.
Avoid this: Solving for a single rule and locking in. The distractors are designed for exactly this. A shape that continues the rotation perfectly but ignores the colour change will feel right and cost you the point.
4. SHL Verify Deductive Reasoning
What they’re really testing: It tests structured, formal logic: applying stated rules and premises to reach conclusions that must be true. This is the closest thing to a syllogism you’ll see, and it rewards discipline over instinct.
Interview Guys Tip: Work strictly from the premises given. For ‘All managers have a company car. Sam is a manager,’ the conclusion ‘Sam has a company car’ Follows. But ‘Everyone with a company car is a manager’ Does Not Follow, because the rule only runs one direction. Mark each conclusion as Follows, Does Not Follow, or Cannot Determine based purely on the stated logic.
Avoid this: Importing outside assumptions. If you start thinking ‘well, in real companies not everyone gets a car,’ you’ve already lost. The answer lives entirely inside the premises, not in how the world usually works.
5. SHL Verify G+ (Interactive General Ability)
What they’re really testing: This is SHL’s modern adaptive test combining numerical, inductive, and deductive reasoning into one battery. It uses drag-and-drop, sorting, and chart interaction instead of clicking a lettered option, and it adjusts difficulty as you go.
Interview Guys Tip: Practice the interface itself before test day, not just the reasoning. A typical task shows an interactive bar chart with unlabelled bars and a set of data cards, and you drag each card to the correct bar, then answer a follow-up calculation. The whole thing runs about 36 minutes, so get comfortable with the mechanics so your time goes to thinking, not fumbling.
Avoid this: Walking in cold to the interactive format. Candidates who’ve only done standard multiple-choice practice lose real minutes to interface confusion, dragging cards to the wrong spot or hunting for how to confirm an answer.
6. OPQ32 (Occupational Personality Questionnaire)
What they’re really testing: It profiles you across 32 workplace personality dimensions to predict culture fit and competency potential. It isn’t pass or fail on its own. It builds a profile that gets compared against a job-relevant benchmark.
Interview Guys Tip: Answer consistently and honestly about how you actually behave at work. The format shows four statements and asks which is MOST and which is LEAST like you, repeated across roughly 104 blocks with no time limit. Read the employer’s competency framework first so you understand what the role values, then reflect truthfully on where you genuinely line up.
Avoid this: Trying to game it into a fake ideal profile. The OPQ has internal consistency checks that flag contradictory or coached answers, and a profile that looks manufactured is a real disqualification risk. Inconsistency reads worse than an honest imperfect fit.
7. Motivation Questionnaire (MQ)
What they’re really testing: It maps what energises or drains you at work across 18 dimensions like autonomy, financial reward, affiliation, and variety. Employers use it alongside the OPQ to predict how engaged and how long you’ll actually stay.
Interview Guys Tip: Rate the statements against the reality of the role, honestly. You’ll rate items like ‘I am motivated by having clear career progression’ on an agree-to-disagree scale across roughly 144 items, with no time limit. Where your genuine motivators match what the job offers, that’s your strongest signal.
Avoid this: Claiming sky-high motivation for things the role can’t deliver. If you say you’re driven by constant variety and the job is deeply structured, that mismatch shows up in your report and the interviewer will spot it.
8. Situational Judgment Test (SJT)
What they’re really testing: It measures your judgment in realistic work scenarios, and it’s often branded and tailored to a specific employer’s values. This is where reading the company’s competency framework pays off directly.
Interview Guys Tip: Map every option against the employer’s stated values before you choose. Take a scenario like ‘A junior colleague submits a report with errors an hour before your shared deadline while you’re finishing your own section.’ Rank the responses by what the company would actually reward: usually a balance of collaboration, accountability, and delivering the outcome, not just protecting yourself. Rate each option Most to Least Effective through that lens.
Avoid this: Answering from pure personal instinct or picking the ‘nice’ option every time. SJTs are heavily company-specific, so what counts as the best answer at one firm can be middling at another. Skipping the values research is the mistake.
9. SHL Smart Interview (Video Interview)
What they’re really testing: It captures structured, competency-based answers on video and scores them against a set rubric, usually before any human sees you. You get a short prep window (often 30 to 60 seconds), then record a one-take answer (often 60 to 180 seconds) across 4 to 8 questions.
Interview Guys Tip: Structure every answer with SOAR (Situation, Obstacle, Action, Result) so you never ramble. For ‘Describe a time you had to influence someone who disagreed with you,’ set the Situation in one line, name the Obstacle (their objection), spend most of your time on your specific Action, and close with a concrete Result. Our breakdown of leadership questions with SOAR example answers gives you a reusable template.
Avoid this: Getting caught off guard by the no-redo format. Most people freeze because they’ve never recorded themselves before. Do a few practice takes on your phone so the red light stops feeling like an ambush.
10. Job Simulation / Work Sample
What they’re really testing: It tests practical, role-specific skills through a realistic scenario, common in consulting, finance, and tech graduate schemes. You might get a simulated inbox with emails, a dataset, and a brief, then have 20 to 30 minutes to produce a recommendation and prioritise actions.
Interview Guys Tip: Read everything before you write a single word. Skim all the emails, the dataset, and the brief so you catch constraints buried in later documents, then draft your memo and rank your three actions against the goal stated in the brief. Lead with your recommendation, then support it. Clarity beats volume every time.
Avoid this: Starting to write before you’ve processed all the materials. The classic error is committing to a plan in minute two, then discovering a constraint in the last email that breaks it. Read first, act second.
11. The Supervised Verification Re-sit
What they’re really testing: Some employers (Goldman Sachs, J.P. Morgan, Deloitte among them) ask you to re-sit a shorter cognitive test under supervision to confirm your online result was really you. It’s an integrity check, not a fresh hurdle to clear.
Interview Guys Tip: Do your online tests genuinely, at your own real ability, so the supervised version matches. If you prepped honestly and did your own work, this step is a formality. Treat it like a chance to confirm what they already know about you.
Avoid this: Any online help you can’t reproduce in a proctored room. A large gap between your online and in-person scores is treated as a serious integrity flag and typically ends the application on the spot.
12. Understanding Your Norm Group
What they’re really testing: This isn’t a question you answer, but it’s the mechanic that decides whether you pass. Your raw performance gets converted to a percentile against a comparison group the employer chose, so the same answers can land at different percentiles depending on the benchmark.
Interview Guys Tip: Aim high rather than for a specific number, because you rarely know the exact norm or cut score. Candidate-reported data suggests investment banks and Big Four firms often cut around the 70th to 80th percentile for graduate roles, while public-sector and generalist employers may cut lower. Prepare as if the bar is high and you cover every scenario.
Avoid this: Assuming a ‘good score’ means the same thing everywhere. Being measured against a graduate norm is tougher than a general-working-population norm, and you usually won’t be told which one you’re facing.
5 Insider Tips for Acing It
Start with the official practice, then branch out
Take the free official SHL practice tests at shldirect.com first so you see the real interface and question style before touching third-party material. Get your baseline on the genuine format, then use extra resources to drill weak spots. You can find the official set on SHL’s practice test page.
Practice timed from day one
Untimed practice builds false confidence, and time pressure is what most candidates cite as the real challenge, not question difficulty. Set the clock every single session, even the early ones. You want the countdown to feel normal by test day, not shocking.
Attack your weakest subtest, not your favourite
Numerical, verbal, and inductive reasoning each need different techniques, and getting stronger at one doesn’t carry over to the others. It feels good to practice the one you’re already best at, but that’s wasted effort. Spend your hours where you’re bleeding points.
Don’t try to outsmart the personality tests
The OPQ and MQ reward honesty, and they’re built to catch coaching through consistency checks. Read the employer’s competency framework so you understand the role, then answer as the real you. A contradictory ‘perfect’ profile flags faster than an honest average one.
Rehearse the video format out loud
The Smart Interview gives you one take and no redo, so practice recording yourself answering competency questions on your phone. Get used to hearing the timer and hitting your SOAR structure without notes. The same prep that beats the ‘tell me about yourself’ question works here: rehearse until it’s smooth, not scripted.
Your Technical Setup Checklist
- Test your internet connection and use a wired or strong Wi-Fi signal, since a dropout mid-test can cost you.
- Use a laptop or desktop for cognitive tests and Verify G+, because drag-and-drop and chart interactions are painful on a small screen.
- Have a working webcam and mic ready if your employer uses the Smart Interview, and check the lighting so your face is clearly visible.
- Keep a physical calculator, scratch paper, and a pen within reach for the numerical section, even though an on-screen calculator is usually provided.
- Close every other tab and app, silence your phone, and tell anyone nearby you can’t be interrupted for the full window.
- Confirm your deadline and time zone from the invite email, and start well before the last day so a technical glitch doesn’t lock you out.
- Download the SHL mobile app only if you plan to use it, and run a quick check that your device meets the platform’s requirements first.
What Happens After You Submit
Once you hit submit, most of the wait is out of your hands. The majority of employers send a simple pass or fail notification with no percentile, no raw score, and no section breakdown. A small number of public-sector and professional-services firms will share a score report on request after the process wraps up.
If you pass, you’ll usually move to the next stage: an assessment centre, a job simulation, a video interview, or a human conversation, depending on the employer. This is where SHL hands off to the parts of hiring you can prepare for more directly, so shift your energy to interview prep. Our guide to behavioural interview questions is a solid next step whatever the company.
If you don’t pass, remember the score doesn’t follow you anywhere. Every other employer that uses SHL starts you from zero, so one rejection has no bearing on the next application. Check the specific firm’s retake policy, since some allow a reapplication after a 6 to 12 month cooling-off period, as outlined in this retake policy overview.
Frequently Asked Questions
Does my SHL score transfer between employers?
No. Each employer’s invitation creates a completely separate testing event, and they only ever see the score from their own invite. A result on a Goldman Sachs application is invisible to Deloitte, even if they invite you to the exact same test. You start fresh every time.
Can I retake an SHL test if I’m unhappy with my score?
That’s set by the employer, not SHL, and it varies. Most employers don’t offer a retake within a single recruitment cycle, and some enforce a cooling-off period of 6 to 12 months before you can reapply. Check your invite email and the employer’s careers page for their specific rule.
What’s a good SHL percentile?
It depends entirely on the role and the norm group the employer chose, and most don’t publish their cut scores. Candidate-reported data suggests investment banks and Big Four firms commonly cut around the 70th to 80th percentile for graduate roles, while public-sector and generalist employers may sit lower. Aim as high as you can rather than chasing a specific number.
Can I use a calculator on the numerical test?
Usually yes, a calculator is permitted on the Verify Numerical Reasoning section. That’s exactly why arithmetic speed matters less than navigation speed. The real skill is locating the correct data quickly and setting up the right calculation, not crunching numbers by hand.
Should I try to give the ‘right’ answers on the OPQ personality test?
No, and trying to is risky. The OPQ32 contains internal consistency checks designed to flag profiles that look coached or contradictory, which is a disqualification risk. Answer honestly about how you actually behave at work, and use the employer’s competency framework to understand the role rather than to fake a fit.
What happens at the supervised verification re-sit?
Some employers ask you to re-sit a shorter cognitive test under supervision at an assessment centre to confirm your online result was genuinely yours. If you did your own work online, it’s just a formality. A big gap between your online and in-person scores is treated as a serious integrity flag and usually ends the process.
The SHL test rewards preparation more than raw genius, and almost every part of it is knowable in advance. Learn the format, practice under the clock, attack your weakest section, and answer the personality questionnaires like the real you. That combination puts you ahead of most of the field.
Then treat the assessment as what it is: one gate on the way to a conversation with a human. Nail this stage, keep sharpening your interview game, and remember that even a stumble here doesn’t follow you to the next employer. You’ve got this, so go take the practice tests and get comfortable before it counts.
Sources and Further Reading
- https://www.shl.com/shldirect/en/practice-tests
- https://www.shl.com/support/candidate-support/
- https://www.careertestprep.com/knowledge/which-companies
- https://www.careertestprep.com/knowledge/shl-retake-policy
- https://prepclubs.com/blog/shl-practice-tests-free-walkthroughs-by-section
- https://www.jobtestprep.com/free-shl-practice-test
This article is the general version. Longbow is the tool we built to do this for the specific job you're interviewing for: it reads the posting, predicts the questions, and coaches your answers from your real background. Here's the full story of why we built it.

ABOUT THE INTERVIEW GUYS (JEFF GILLIS & MIKE SIMPSON)
Mike Simpson: Co-founder of The Interview Guys and Longbow. He has been the voice behind our interview advice since 2013 — his work has reached over 100 million job seekers around the world. The strategic mind behind Longbow, our new career platform.
Jeff Gillis: Co-founder of The Interview Guys and Longbow. He built the systems that put our work in front of those readers, and he leads the engineering on Longbow, the cutting edge career platform built for today’s job seeker.
