The AI Layoff Boomerang: Why 55% of Companies Regret Cutting Jobs for AI (And What That Means for You)
Marc Benioff just bragged about cutting 4,000 customer support jobs at Salesforce and replacing them with AI agents. He called it “the most exciting thing” to happen at the company in years. The billionaire CEO couldn’t contain his enthusiasm about “needing less heads” as artificial intelligence took over half of all customer conversations. But here’s…
